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How to Hard Reload for the Orbee Script

Empty Cache and Hard Reload

Why Perform a Hard Reload?

When updates are made to the Orbee script or when troubleshooting installation issues, your browser's local cache may prevent the latest version from loading correctly. An Empty Cache and Hard Reload forces browsers like Chrome to ignore its saved files and download every resource fresh from the server.

How to Hard Reload in Google Chrome

Follow these three simple steps to ensure the Orbee script is fully refreshed:

  1. Open Developer Tools: Right-click anywhere on the webpage and select Inspect, or press F12 (Cmd + Option + I on Mac). Note: Developer Tools must be open to access the hard reload menu.

  2. Right-Click the Reload Icon: Find the Reload button in the top browser toolbar. Right-click it (or click and hold).

  3. Select "Empty Cache and Hard Reload": Choose the third option from the dropdown menu. The page will refresh immediately.

Verifying the Orbee Script

Once the page reloads, you can verify that the script is firing correctly:

  1. In the Developer Tools panel, click the Network tab.

  2. Type orb into the filter/search box.

  3. Look for a request to scripts.orb.ee.

  4. Confirm that the Status column displays 200.

     

Pro Tip: If the status code is anything other than 200, or if the request does not appear, please contact support for assistance