In the top right corner of the Orbee Platform homepage, there are 3 icons: your profile icon, the settings icon, and the knowledge base icon. From there, you can easily edit your profile preferences, adjust account settings, and navigate directly to the Orbee Knowledge Base when troubleshooting.
Profile
By clicking on this icon, you can access information about your account and the dealership account.
Now that you’re here, we recommend setting up Multi-Factor Authentication (MFA) to enhance your account's security. Simply click on 'View Profile' and follow the steps in the Orbee MFA User Guide.
Settings
In this section, you can manage the settings available in the dropdown menu.
While you may not need to make many changes here, clicking on 'Admin' will direct you to the Internal Tooling Console. There, you'll have access to a variety of reports and settings related to your account.
Knowledge Base
Clicking the Knowledge Base icon will take you directly to the Orbee Knowledge Base, where you can find articles to help troubleshoot any issues. If you need further assistance, use the chat icon located at the bottom right of the page to ask questions not covered in the articles. An Orbee representative will respond shortly with the help you need.
